Welcome to the City of Pleasanton’s
Community Development Department's
Accela Citizen Access (ACA) Site
Register for an account first to apply for a building permit. See our account registration instructions (PDF).
To view account registration video instruction: Click Here
If you are having problems logging in, you may need to "Clear Cache" in the browser you are using: >Link to Clear Cache Instructions
This site allows you to apply for a Building permit and view details of Building, Engineering, Fire, and Planning permits. Information regarding Code Enforcement cases cannot be accessible from this site. To apply for a Engineering, Fire or Planning permit, please refer to their respective webpage.
You can view information on existing permits and/or applications as an anonymous user. Please be aware the information on this site is only for those permits and applications that were applied for on May 24, 2011, and thereafter. Archived files for permits, applied for prior to May 24, 2011, and some Planning applications, can be accessed Monday through Friday, excluding holidays, between 9:00 a.m. and 4:00 p.m. at the public Laserfiche computers located in the lobby of the Permit Center at 200 Old Bernal Avenue.
To better assist you with any questions about a specific Accela permit and/or application record number, please note the following: